Privacy Policy
(Rider App)
Data Collection and Usage
We collect data to enhance your experience as a Trippin Rides user and to improve our services. The information we gather includes:
Personal Information: Name, email address, phone number, and payment details provided during account setup or ride bookings.
Location Data: Real-time location to facilitate ride matching, navigation, and pick-up/drop-off coordination.
Usage Data: Information about your interactions with the Trippin Rides Rider App, such as ride history, preferences, and notification settings.
Third-Party Integrations: Data from connected tools or platforms (e.g., payment processors, navigation services) to enable seamless functionality.
How We Use Your Data:
To process payments and manage ride bookings.
To match you with drivers and provide location-based services.
To send notifications about ride status, promotions, or safety updates.
To improve app performance and develop new features.
To comply with legal and regulatory requirements.
Data Sharing: Your data is never sold or shared without your explicit consent, except:
With trusted service providers (e.g., payment processors, navigation services) to deliver app functionality.
When required by law or to protect the safety and rights of Trippin Rides, its riders, or drivers.
User Rights and Consent
We are committed to respecting your privacy and giving you control over your data as a Trippin Rides user. Your rights include:
Access and Transparency: Request a copy of the personal, payment, and location data we have collected about you.
Correction and Update: Update inaccurate or incomplete information in your rider profile.
Deletion: Request deletion of your personal data, subject to legal or contractual obligations (e.g., payment or ride records required by law).
Data Portability: Obtain a copy of your data in a structured, portable format for transfer to another service.
By using the Trippin Rides Rider App, you consent to the collection and use of your data as described in this Privacy Policy. We may update this policy periodically, and significant changes will be communicated via email or in-app notifications.
Data Security and Storage
We prioritize the security of your data. We use industry-standard measures, including encryption, to protect your personal information, location data, and trip details from unauthorized access, disclosure, or loss.
Data Storage:
Your data is stored securely on servers located in remote secured servers within the USA managed by trusted cloud providers.
We retain data only as long as necessary for ride services, legal compliance, or contractual obligations, after which it is securely deleted.
User Rights and Consent
We are committed to respecting your privacy and giving you control over your data as a Trippin Rides driver. Your rights include:
Access and Transparency: Request a copy of the personal and location data we have collected about you.
Correction and Update: Update inaccurate or incomplete information in your driver profile.
Deletion: Request deletion of your personal data, subject to legal or contractual obligations (e.g., ride records required by law).
Data Portability: Obtain a copy of your data in a structured, portable format for transfer to another service.
By using the Trippin Rides Driver App, you consent to the collection and use of your data as described in this Privacy Policy. We may update this policy periodically, and significant changes will be communicated via email or in-app notifications.
Contact Us
For questions about this Privacy Policy, contact us at support@trippinrides.com or visit app.trippinrides.com.
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